Symptom
- Partner search for end user cases
- VAR cannot view cases for end users
- How to search for end user customer cases
- Partner can't find end user customer case
- How to find closed cases for end user customers
- How partners view all cases for an end user customer number
- Case handling during Go-live with Solution Manager for VAR
- How are cases handled when partner has a block on installation?
- How partners search for confirmed cases for end users they support
- Partner is using the VAR service desk Go-Live feature to block incident creating for end user customer
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Environment
SAP for Me
Product
SAP Solution Manager 7.2
Keywords
partners , VAR , incident management, case, end customers, SAP for Me, case list, VAR service desk, find case , KBA , XX-SER-FORME , SAP for Me , How To
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