SAP Knowledge Base Article - Public

2511686 - Unrated rating option not visible in Calibration session - Calibration


  • The "Unrated" value from rating scale in a form does not show under "Dashboard View" and "List View" under Calibration session.
  • The same "unrated" rating appears under "Bin View" and "Matrix View".


  • SAP SuccessFactors Calibration
  • SAP SuccessFactors Performance Management

Reproducing the Issue

  • Configure a Calibration Session with data pulling from a PM from
  • The PM form has a five point rating scale with "unrated" being the first value in the rating scale
  • Activate the session> Open the session from Home dropdown as a participant of the session
  • No "unrated" value can be seen on the scale from the Dashboard View and List View. However, unrated value does appear when checked from Bin View and Matrix View



  • By design, calibration does not support to show unrated subject for Dashboard and List view, only for Bin and Matrix view.Hence, the "unrated" rating option does not show up under Calibration even though the same is present in form.


Unrated Rating, Calibration, Session, View , KBA , LOD-SF-CAL-PM , Calibrating with Performance Form Data , Problem


SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions