SAP Knowledge Base Article - Public

2511788 - Saving of Code List Restrictions Results in Dump

Symptom

When saving Code List Restriction changes with a great number of values both for the code to restrict and the controlling field, the system takes a long time to process the request and ends up throwing a dump.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Administration work center.
  2. Open Code List Restrictions.
  3. Create a new code list restriction or select an existing one, where the code to restrict and the control field has over 100 values.
  4. Deselect / select all and try to save it.
  5. The system will load for a long time and throw a dump after a few minutes.

Cause

The dump is a server time out as the system runs out of memory.

Resolution

This is currently a limitation where SAP Cloud for Customer only supports 100*100 values, which means the code to restrict should have maximum 100 values and the controlling field also a maximum of 100 values.

Keywords

code list restriction, dump , KBA , LOD-CRM-EMP , Employee , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions