SAP Knowledge Base Article - Public

2512256 - Return to Supplier Document is not Available for Action Post Goods Issue

Symptom

Return to Supplier is not available for action Post Goods issue in Outbound Logistics work center.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Outbound Logistics work center
  2. Select view Delivery Control
  3. Select sub-view Delivery Proposals
    Return to Supplier document is not available here to create Goods Issue

Cause

You have selected option Create Warehouse Request for this Return document from Delivery proposals view, hence system has created a warehouse request and warehouse task which is not yet confirmed, hence the Return document is not available for posting Goods Issue.

Resolution

You have to manually confirm this warehouse task.Then it will create Outbound delivery in turn.

Alternately, you can select Post Goods Issue directly for a Return document from the Outbound Logistics-> Delivery Proposals view, then the system will automatically finish the warehouse task and generate Outbound Delivery for this Return document.

Keywords

Return to Supplier; Warehouse Request; Outbound Delivery; Post Goods Issue , KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign 1902