Symptom
You have created Custom withholding taxes via add-on for Non-Localized countries but system is not picking the Withholding tax automatically when supplier invoice is created for few non-localized countries.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier invoicing work center.
- Select Invoices and Credit Memos view.
- Search for relevant invoice.
- Select Edit and navigate to Items tab.
- Select Taxes tab.
- Notice that the withholding tax field is empty.
Cause
The country code which is maintained in the Decision tree for that particular country is incorrect.
Due to this content mismatch, the system is not able to determine the withholding tax for that country even though it works for other countries.
Resolution
Please descope and activate the PDI solution again with correct content
Keywords
Supplier Invoice, Custom Withholding tax , KBA , non-localized countries , supplier invoice , custom tax , AP-TTE-TC , Tax Calculation , AP-SIP , Supplier Invoice Processing , How To