SAP Knowledge Base Article - Public

2512297 - Analysis for Office does not support a mixed Office setup (32-bit and 64-bit) on one PC

Symptom

  • There are two Office setups (one 32-bit and one 64-bit) on a PC
  • Various errors happen in Analysis for Office

Environment

SAP Analysis for Microsoft Office 

Reproducing the Issue

Cause

First, a mixed Office setup (32-bit and 64-bit) is not supported by Microsoft. Please follow the Microsoft guidelines and choose only one Office package.

Then Analysis for Office has to be installed in the corresponding bit-Version (32 or 64).

Resolution

Please uninstall 32-bit version of Office or 64-bit version of Office and make sure there is only one Office package on one PC.

Then install the correct version of Anlaysis for Office accordingly.

See Also

Details about the Analysis for Office download/installation at Support Content page Analysis Office Installation and Update.

Keywords

32bit, 64bit, 32 bit, 64 bit, Excel, PowerPoint, installation, limitation, AO, Analysis for Excel, A4O , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-PPA , Please use component BI-RA-AO-XLA , How To

Product

SAP Analysis for Microsoft Office all versions