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SAP Knowledge Base Article - PublicSymptom
User photo is not displaying in user search
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to User/Universal Search
- Type any employee name or ID
- See only their name is displayed as a result, no photo next to it
Cause
The option "Enable photos in autocompletion find in the UI" in the backend i.e. Provisioning is disabled
Resolution
In order to make both Employee Name and Photo display in Search, please engage your Implementation Partner or raise a ticket with Product Support to turn option "Enable photos in autocompletion find in the UI" on in the backend i.e. Provisioning.
Keywords
Profile Photo, User Photo, Profile Picture, Search, User Search, Universal Search, Enable photos in autocompletion find in the UI, provisioning, Missing Photo, Only Name, Name in Search , KBA , LOD-SF-EP-PHO , Photo Management , Problem
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