Symptom
- How do I disable or deactivate one User in SAP Analytics Cloud (SAC)?
Environment
- SAP Analytics Cloud 2023 Q2 Release
Resolution
Starting Q3 2023, one new feature has been introduced to allow the activation and deactivation of SAC users directly in the SAC UI.
- Connect to your SAP Analytics Cloud tenant as an administrator.
- Navigate to Security > Users from the main menu.
- Select the row for the user you want to disable/deactivate.
- Click Deactivate Users icon.
- In the prompted pop-up, click Deactivate button.
This will achieve a few key objectives:
- Deactivated users cannot log into the SAC system.
- Licenses are freed up when a user is deactivated.
- Content is maintained under the deactivated user
Limitation:
- SCIM integration was not part of the original scope of this feature. This means that through API, there is no supported way to deactivate / reactivate users. We have future plans to incorporate this feature, but no current timelines or roadmap.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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