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2512400 - Error: Cannot commit object(s). Object "Lucene Index Engine" (ID: xxxx) is locked by session "????" (ID: xxx)

Symptom

  • BI Platform Support Tool (BIPST) Platform search report (KBA 2138275) shows that there are many objects stuck in Queue #5 (Delta index To Be Merged Queue). These objects appear to be stuck in this queue and none appear to be moving into queue #6.

  • Platform Search Adaptive Processing Server (APS) logs show the following errors:

    com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException: Cannot commit object(s). Object "Lucene Index Engine" (ID: 4552) is locked by session "????" (ID: 22621139).
    Cannot commit object(s). Object "Lucene Index Engine" (ID: 4552) is locked by session "????" (ID: 22621139).
    Caught Exception during atomicExecute: Cannot commit object(s). Object "Lucene Index Engine" (ID: 4552) is locked by session "????" (ID: 22621139).
    removeNonExistentObjectsFromQueue: Exception message - Cannot commit object(s). Object "Lucene Index Engine" (ID: 4552) is locked by session "????" (ID: 22621139).


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SCH , BI platform search , Problem

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