Symptom
- Unable to install Data Services / Data Services client.
- Installer fails after seconds of launching.
- Setupengine.log shows error:
Getting progress monitor from UI library
13:41:59.947 Error: Poco exception caught in File::createDirectories
13:41:59.951 Error: Class name: class Poco::FileAccessDeniedException
13:41:59.955 Error: Display text: Access to file denied: C:\Program Files (x86)\SAP BusinessObjects
13:41:59.959 Error: Cache: could not create cache root dir: C:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\
13:41:59.960 Opening manifest...
13:41:59.965 Error: Poco exception caught in File::createDirectories
13:41:59.970 Error: Class name: class Poco::FileAccessDeniedException
13:41:59.975 Error: Display text: Access to file denied: C:\Program Files (x86)\SAP BusinessObjects
13:41:59.975 Closed manifest C:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallManifest.sqlite
13:41:59.980 Error: Could not open manifest at: C:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallManifest.sqlite
13:42:01.339 UI thread has terminated properly
13:42:01.339 Exiting Windows wmain function
Read more...
Environment
- SAP Data Services 4.2
- SAP Data Services 4.3
- Microsoft Windows
Product
Keywords
installer fails, setupengine, FileAccessDeniedException, access denied, createDirectories, install cache, Windows, SAP Data Services, client, local user , KBA , EIM-DS-DEP , Deployment, Installation, Upgrade , Problem
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