- Partner cannot select end user customer in drop-down list when reporting an incident
- Partner cannot create incidents for specific end user customer numbers
- When trying to report an incident, the "Select a Customer" drop-down is not showing all end customer numbers supported by partner
- When searching for an end customer, no result is found
- Partner cannot view end customer when reporting an incident
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- Solution Manager (VAR)
- SAP ONE Support Launchpad Report an incident application
SAP incident, incident, SAP contract department, contract, active installation, valid to date, report incident, system, partner, customer not showing, customer not displaying. , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To
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