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2513385 - Diagnostics Agent does not start with a timeout

Symptom

When you try to start the Diagnostic Agent, it does not start and it is possible to find this error in the dev_jstart.log:

[Thr 01] *** WARNING => SfCJavaProcHandler(smdagent)::onTimer: connect from smdagent timed out (30000 ms) - stopping the process. [sfxxproc.hpp 1288]
[Thr 01] *** LOG => Send SIGINT to SMDAgent (pid 40894536).
[Thr 01] *** LOG => Process smdagent stopping (pid 40894536).
[Thr 01] *** LOG => Signal 20 SIGCHLD.
[Thr 01] *** WARNING => process SMDAgent (pid 40894536) killed (signal 2). [sfuxlib.hpp  852]
[Thr 01] *** LOG => Process smdagent stopped (pid 40894536).
[Thr 01] *** WARNING => Node smdagent failed: result 1, exit code 131074. [sfxxnode.hpp 1034]


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Environment

  • SAP Solution Manager 7.1 and 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

smd, smdagent, startup, fails, coming up , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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