SAP Knowledge Base Article - Preview

2513457 - The Assign to Agent and Assign to Team actions are not available in Fiori

Symptom

Within a Ticket, the Assign to Agent and Assign to Team actions are not visible in Fiori.


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Environment

SAP Cloud for Customer / Service

Product

SAP Cloud for Customer core applications all versions

Keywords

Assign To, Ticket, Fiori, Assign to Agent, Assign to Team. , KBA , LOD-CRM-SRP , Service Request Processing , How To

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