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2513587 - Microsoft Excel has stopped working Error using EPM Add-In / Analysis for Office - EPM Plug-in

Symptom

Excel crashes with the following error when using the EPM Add-in / Analysis for Office (AO) - EPM Plug-in:

  • Microsoft Excel has stopped working
  • Windows is checking for a solution to the problem

excelcrash.png

The following error will appear in the EPM Add-in trace log:

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.


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Environment

  • Microsoft Office 2016
  • EPM Add-in
  • SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

Crashing BPC crash , KBA , crash crashed crashing crashes , troubleshooting , socialmedia , #sapepm , EPM-BPC-MS , Microsoft Version , EPM-BPC-NW , NetWeaver Version , EPM-XLS , EPM Excel Client , Problem

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