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2513587 - EPM addin/plugin: Error: "Microsoft Excel has stopped working" using EPM add-in / Analysis for Office - EPM Plug-in

Symptom

Excel crashes with the following error when using the EPM add-in / Analysis for Office (AO) - EPM Plug-in:

  • Microsoft Excel has stopped working
  • Windows is checking for a solution to the problem

excelcrash.png

The following error will appear in the EPM Add-in trace log:

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.


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Environment

  • Microsoft Office 2016
  • EPM Add-in
  • SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

Crashing BPC crash Microsoft Excel has stopped working FPMXLClient MultiThreadingCalculation memory FPMXLClient.dll.config you open multiple workbooks with VBA code in the same Excel session > close a report > open same or new report > crash occurs. Microsoft Excel has stopped working , KBA , crash crashed crashing crashes , troubleshooting , socialmedia , #sapepm , EPM-BPC-MS , Microsoft Version , EPM-BPC-NW , NetWeaver Version , EPM-XLS , EPM Excel Client , Problem

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