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SAP Knowledge Base Article - PreviewSymptom
In the Outbound Configuration settings, the "Subject Pattern" option is not available for selection under email addresses when configuring the Ticket Subject Format.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Subject Pattern, Email, Ticket, Format, Communication Channels , KBA , SRD-CC-FED , Feeds , How To
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