Symptom
The correct hiring manager activities are not showing up for the new hires even though the business rules have been set up.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
When processing a new hire through a custom workflow, the correct hiring manager activities are not showing up for the new hire.
Cause
The object definition was not set for your business rule in Configure Object Definitions under Validate rules.
Resolution
- If all your configurations are correct and the data being sent over is correct please check to see if you have set your Object Definition for your business rules in the Configure Object Definitions.
- Go to Admin Center > Configure Object Definitions > In the search field select Object Definitions then select Onboarding process. See screenshot below:
- Next select Take Action > Make Correction see screen shot below:
- Scroll down till you find Validate Rules > Select your Business Rule then save.
- Once you do this run a new test with a new candidate and your the correct Hiring Manager Activities should work. See screen shot below:
Keywords
sf, success factors, ONB, OBD, on boarding, HMA, activities, workflow, conditions , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem