Symptom
- Org Chart for employees under "My info" section not appearing.
Environment
- BizX
Reproducing the Issue
- Naviagte to "Manage Home Page"
- Confirm org chart tile is configured in "Manage home page" on the "My info" tile
- Proxy as a user, navigate to home, no org chart is shown under "My Info".
Resolution
- Admin has moved the Org Chart tiles into the wrong sections
- Go to the "Manage Homepage" screen and swap the positions of the Org Chart tiles.
- The one that is currently in "My Info" needs to move to "My Team" - and visa versa
See Also
- Unfortunately it is difficult to tell the 2 tiles apart from each other - but you can check which is which by going to the "Preview" button in the popup you will see that the manager version will show count of direct reports - and the non-manager version will show number of peers.
- There is an enhancement in b1711 which will add additional info next to the tiles so the admin can better tell them apart.
Keywords
- Org Chart
- My Info
- Home Page
Product
SAP SuccessFactors HXM Suite all versions