SAP Knowledge Base Article - Public

2514058 - Add Objective or Add Goal Button is not shown in PM form even though it is permissioned - Performance Management

Symptom

Add Objective/Add Goal button is missing, even though action permissions are given.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. In Manage Templates option to add goals on the form are enabled:

    Manage Templates 2.png

  2. The necessary action Permissions are given too:

    Manage Templates 3.png

  3. Launch a form and check the objective section > Add Objective / Add Goal button is missing:

    PM Form 1.png 

 

Cause

The user does not have objective creation rights on the linked objective plan

Goal Plan 1.png

Resolution

Scenario 1:

 If you are not using Objective Plan states, please reach out to Professional Services or SuccessFactors Partners to have the Objective creation permission set up;

  1. If you are using Objective Plan states, change the objective plan state to one, where the user can create goals.

    Once the user has the Objective Creation permission the button will show up in the PM form.

    goal Plan 2.png

  2. Check the following if the user have +add goal permission in Goal Management and still does not have +add goal in PM form.

    Go Admin Center > Manage Route Map > 2018 Route Map > go to the steps > Show advance options > Step Mode, change it to full edit.

    For example: Admin Center > Manage Route Map > 2018 Route Map > Goal Setting > Show advance options > Step Mode, change it to full edit.

    Note: changes does not affect live forms.

    Step Mode.JPG 

Scenario 2: The User does not have goal tab permission but make sure the user has access to respective goal plan linked to the performance template.

Until unless the user does have access to goal plan permission along with create permission in the goal plan the user will not be able to see add goal button in PM form.

See Also

Keywords

SuccessFactors, SF, Goal Management, Goals, Objective Management, Objectives, Add Goal, Add Objective, Button, Permission, Create, Creation , KBA , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors Performance & Goals all versions