Symptom
The CV/Resume parser returns UNSPECIFIED for an organisation name
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Upload a CV / resume to the system in 'My Candidate Profile'
Cause
The CV/Resume parser returns a default value of UNSPECIFIED if the organisation name could not be identified. This can occur if the organisation name is recognised as part of the experience description, rather than an organization name. Because of this, there is no organization name returned and the a 'default' output of "UNSPECIFIED" is returned.
Resolution
For the present moment, this can be consider as a current product limitation.
A warning message of "Take a look at the information below in case we made a mistake or missing something" is displayed to all users who use the Resume parser to alert them of any possible errors.
Keywords
CV, Resume, Parser, Parsing, Company, UNSPECIFIED, name, candidate, profile, RCM, Recruiting , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem