There is a customizing in item category definition "Order qty = 1" in ERP, and thus sales order can restrict order item quantity to one only. In CRM, there is no such customizing in item category definition.
When the order with item quantity more than 1 is sent from CRM to ERP, following error is returned.
- Only quantity 1 (UoM) is allowed (Item number) (Notification E V1 524)
The same functionality is expected in CRM.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
KBA , CRM-BTX , Business Transactions , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , CRM-BTX-SLO , Sales Transaction , CRM-BTX-OPP , Opportunities , CRM-BTX-CTR , Contracts , CRM-BTX-SLO-QUT , Customer Inquiries / Quotations , Problem
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