SAP Knowledge Base Article - Public

2514811 - System Shows Wrong GSTIN Number in Customer Invoice Form (India GST)

Symptom

You have created a customer invoice and trying to preview the form to see the tax numbers. However, the GSTIN number for Seller, Bill-To & Ship-To appears wrong.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Search for relevant Customer Invoice which is Released. (GST Relevant)
  4. Select Edit and View All.
  5. Select Preview and here you can see that the GSTIN number for Seller, Bill-To & Ship-To appears wrong.

Cause

You are using customized form template for customer invoice document and you have mapped the Seller, Bill-To & Ship-To GSTIN numbers to wrong binding path.

Resolution

Since it is a customized form template for customer invoice form, you can map the fields to below binding path using Adobe Life Cycle Designer.

Seller GSTIN Number - $.CustomerInvoice.BillFromParty.TaxID (Seller GSTIN Number)
Bill To GSTIN Number - $.CustomerInvoice.BillToParty.TaxID
Ship-To GSTIN Number - $.CustomerInvoice.ProductRecipientParty.TaxID

Once you map the fields to the above binding path, system will show the correct GSTIN numbers for Seller, Bill-To & Ship-To in Customer Invoice document.

Keywords

KBA , customer invoicing , gstin number for seller, bill-to & ship- , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions