SAP Knowledge Base Article - Public

2515050 - LMS - How to disable Learning Plan Expiration Notifications for Specific Items Only

Symptom

Customer wants to disable Learning Plan Expiration Notifications for a specific item only and not on a global level

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign an item to a user.
  2. User receives Learning Plan Notification for that specific item.
  3. User does not want notification for that specific item, but wants notification for other items

Resolution

If you want to disable Learning Expiration Notification for a specific Item, follow these steps:

  1. On Learning Administration, go to Learning Activities > Items.
  2. Search for the item you want to disable the notifications and edit it.
  3. Click "Email Notifications".
  4. On "Override Learning Expiration Email Notification Defaults", uncheck "User" and "Manager" in Email Recipients according to your business needs.
  5. Click "Apply Changes".

Keywords

LMS Learning Plan Expiration Notification, Learning Plan Expiration Notification on the Item Level, Item Level, Disable Learning Plan Expiration Notification on Item Level , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions