Symptom
Customer wants to disable Learning Plan Expiration Notifications for a specific item only and not on a global level.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign an item to a user >
- User receives Learning Plan Notification for that specific item >
- User does not want notification for that specific item, but wants notification for other items.
Resolution
If you want to disable Learning Expiration Notification for a specific Item, follow these steps:
- On Learning Administration >
- Go to Learning Activities >
- Items >
- Search for the item you want to disable the notifications and edit it >
- Click the "Email Notifications" tab >
- On "Override Learning Expiration Email Notification Defaults", uncheck "User" and "Manager" in Email Recipients according to your business needs >
- Click "Apply Changes".
Keywords
lms, learning, plan, expiration, notification, item, level, disable, override, global, how, specific , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem
Product
SAP SuccessFactors Learning all versions