SAP Knowledge Base Article - Public

2515050 - How to disable Learning Plan Expiration Notifications for specific items only

Symptom

Customer wants to disable Learning Plan Expiration Notifications for a specific item only and not on a global level.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign an item to a user >
  2. User receives Learning Plan Notification for that specific item >
  3. User does not want notification for that specific item, but wants notification for other items.

Resolution

If you want to disable Learning Expiration Notification for a specific Item, follow these steps:

  1. On Learning Administration >
  2. Go to Learning Activities >
  3. Items >
  4. Search for the item you want to disable the notifications and edit it >
  5. Click the "Email Notifications" tab >
  6. On "Override Learning Expiration Email Notification Defaults", uncheck "User" and "Manager" in Email Recipients according to your business needs >
  7. Click "Apply Changes".

Keywords

lms, learning, plan, expiration, notification, item, level, disable, override, global, how, specific , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions