Symptom
When a survey notification is sent, the direct link URL is not shortened to what is displayed in the syntax Title field.
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
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Edit the survey templates ( FollowupEvaluationAssignmentNotification or ItemEvaluationAssignmentNotification ) in the rich text Editor and include the Survey Direct Link syntax tag
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Use the Insert/Edit link on the provided Survey Direct Link button to include a Title.
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Note in the notification the full URL is displayed
Cause
The Title is not a URL encoding field; in other syntax tags, this would be labeled as "Text to Display".
Resolution
A default evaluation or survey template ID could not be used for all items, but if creating a new one for each, the URL can be generated by the System Admin > Tools > Direct Link > Type: Launch Questionaire Survey and used in the editor with the Insert/edit link button which includes a "Text to display" field that will encode the URL.
Keywords
SF LMS learning notifications surveys questionaires evaluations short long URLs encode encoded url-encoding url-encoded html , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem