2515125 - PDF is printed in different paper size after upgrading SAPSprint or SAPGUI

Use SAPPDFPRINT to print PDF files from SAP to a physical printer. After the SAPSprint or SAPGUI is upgraded, the following symptoms may occur:

• The document is printed with a different paper size.
• The document is printed from different printer trays.
• On some particular printers, the document may not even be printed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Netweaver
• SAP R/3 Enterprise
• SAPSprint 740 and higher
• SAP GUI 740 and higher
• SAPPDFPRINT 740 and higher

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