Symptom
Users are unable to integrate Apple Mail with SAP Hybris Cloud for Customer (C4C).
Environment
SAP Cloud for Customer
Resolution
Integration of Apple Mail with SAP Cloud for Customer (C4C) is currently not supported.
Starting with the 1702 release of SAP Cloud for Customer, SAP provides a new add-in: Outlook for Mac. Using this add-in, you can synchronize contacts and calendar via server-side integration.
For more details, refer to the following SAP blog:
Keywords
KBA , SRD-CC-FED , Feeds , How To
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public