SAP Knowledge Base Article - Public

2515618 - Integration of Apple Mail with SAP Cloud for Customer (C4C)

Symptom

Users are unable to integrate Apple Mail with SAP Hybris Cloud for Customer (C4C).

Environment

SAP Cloud for Customer

Resolution

Integration of Apple Mail with SAP Cloud for Customer (C4C) is currently not supported.

Starting with the 1702 release of SAP Cloud for Customer, SAP provides a new add-in: Outlook for Mac. Using this add-in, you can synchronize contacts and calendar via server-side integration.

For more details, refer to the following SAP blog:

https://blogs.sap.com/2017/02/21/sap-hybris-cloud-for-customer-server-side-integration-for-microsoft-outlook/

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer core applications all versions