SAP Knowledge Base Article - Preview

2515725 - SBO component cannot be selected for a non SAP Business One incident

Symptom

  • Customer is facing an issue in SAP Business One but doesn't know where and how to create the  incident
  • Customer Support System (BCP) issues error message "B1 component cannot be selected for a non-B1 incident" when you attempt to change the component of an incident to any one starting with SBO


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Product

SAP Business One Cloud all versions ; SAP Business One all versions ; SAP Business One for Android all versions ; SAP Business One for iOS all versions ; SAP Business One, version for SAP HANA all versions ; SAP Crystal Reports, version for SAP Business One all versions ; the intercompany integration solution for SAP Business One all versions

Keywords

SBO, incident, BCP, CSS , KBA , BW-BCT-SBO , BW only - SAP Business One - SAP BW Integration , SBO-CRO-SMP , SAP Business One Service Marketplace issues , SBO-CRO-SUP , Support Processes and Services , Problem

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