SAP Knowledge Base Article - Public

2516340 - Error: Operation Not Possible; Inventory Item Locked By Another User, Inventory Update For Inventory Notification Failed

Symptom

When we are trying to check the status of the failed Inventory Notifications in Business Communication Monitoring following error message is shown.

  • Operation not possible; inventory item locked by another user XYZ (XYZ represents the user ID).
  • Inventory update for inventory notification failed.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Third party Logistics Work Center.
  2. Navigate to Business Communication Monitoring View.

We observed following error messages as mentioned below

Operation not possible; inventory item locked by another user XYZ.

Inventory update for inventory notification failed.

Cause

The inventory lock issue crops up because multiple messages are trying to acquire lock at a certain time, and that’s because these messages are triggered with very little time interval between them.

Resolution

You need to ensure that there is proper time interval between the Release of the documents/message so that inventory lock is taken care of.

Keywords

 Operation not possible; inventory item locked by another user, Inventory update for inventory notification failed, Operation not possible; inventory item locked by another user , KBA , inventory item locked by another user , operation not possible , SRD-MD-BP , Business Partner , AP-CR-CR , Customer Requirement , Product Enhancement

Product

SAP Business ByDesign all versions