Symptom
When we are trying to check the status of the failed Inventory Notifications in Business Communication Monitoring following error message is shown.
- Operation not possible; inventory item locked by another user XYZ (XYZ represents the user ID).
- Inventory update for inventory notification failed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Third party Logistics Work Center.
- Navigate to Business Communication Monitoring View.
We observed following error messages as mentioned below
- Operation not possible; inventory item locked by another user XYZ.
- Inventory update for inventory notification failed.
Cause
The inventory lock issue crops up because multiple messages are trying to acquire lock at a certain time, and that’s because these messages are triggered with very little time interval between them.
Resolution
- You need to ensure that there is proper time interval between the Release of the documents/message so that inventory lock is taken care of.
- If the message in BCM has the status Long Running, you can choose to Restart the message to trigger system processing the message again.
Keywords
Operation not possible; inventory item locked by another user, Inventory update for inventory notification failed, Operation not possible; inventory item locked by another user , KBA , operation not possible , inventory item locked by another user , SRD-MD-BP , Business Partner , AP-CR-CR , Customer Requirement , Product Enhancement