Symptom
- When changing Job Information for an employee, 'No Data' populates in the 'Division' field.
- No Options to select in "division" field when changing Job Information for Employee
Environment
- SAP SuccessFactors HCM Cloud
- Employee Central b1708
Reproducing the Issue
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Navigate to User > Select take Action > Select 'Change Job and Compensation Info'
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Check mark 'Job Information' > Select a date for when this change will be active
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Scroll down and attempt to select a 'Division'
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Result: No data
Cause
This is expected behavior.
Resolution
- The 'Office' field has to be populated with a value first
- After this has been completed, you will then receive options in the 'Division' field to choose from
Keywords
Division field, No Data, SF EC, Change Employee Job Info , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , How To
Product
SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors HCM Core 1708