SAP Knowledge Base Article - Public

2516375 - No Data populates for 'Division' field when changing Job Info

Symptom

  • When changing Job Information for an employee, 'No Data' populates in the 'Division' field.
  • No Options to select in "division" field when changing Job Information for Employee

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central b1708

Reproducing the Issue

  1. Navigate to User > Select take Action > Select 'Change Job and Compensation Info'

  2. Check mark 'Job Information' > Select a date for when this change will be active

  3. Scroll down and attempt to select a 'Division'

  4. Result: No data

    NoData.Division.JPG

Cause

This is expected behavior. 

Resolution

  • The 'Office' field has to be populated with a value first
  • After this has been completed, you will then receive options in the 'Division' field to choose from

Keywords

Division field, No Data, SF EC, Change Employee Job Info , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors HCM Core 1708