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2516424 - Data Manager Packages fail intermittently


When attempting to run a Data Manager package, the package doesn't run and doesn't show up in the list of launched packages.

In the Windows Sytem event log an entry similar to the line below is displayed:

DCOM got error "1385" and was unable to logon <DOMAIN NAME>\<Windows account name> in order to run the server: {6E4774C2-EC50-47D1-96EC-634E80EE44B2}

However, the issue is temporarily resolved by performing the Reset Login Credentials procedure in the BPC Server Manager application after which the packages can be run for a period of time until the error occurs again.



  • Windows server 2008, 2012


SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft


Event ID: 10004 Source: DCOM
DCOM got error "Logon failure: unknown user name or bad password." and was unable to logon DCOM got error "1385" and was unable to logon , KBA , EPM-BPC-MS-DM , Package , EPM-XLS , EPM Excel Client , Problem

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