SAP Knowledge Base Article - Public

2516432 - Transfer of Layouts Between Two C4C Systems From Different Customers

Symptom

After import the Page Layout you check the Content Transfer and see an error message: Failed to retrieve abap namespace.

Cause

This is a system expected behavior.

Resolution

For security reasons is not possible import a Page Layout between different customers.

Keywords

KBA , LOD-CRM-HOM , Home Page , How To

Product

SAP Cloud for Customer add-ins all versions