SAP Knowledge Base Article - Public

2516579 - 'No data' in the dropdown of user field

Symptom

When searching for user, 'No Data' is shown in dropdown of employee fields l

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. User has permission to view the field (Eg: Manager field, Job Relationship Name etc.)
  2. When trying to search for user >"No Data" is shown

Cause

  • In Admin Center > Company System and Logo Settings, there is a feature "Enable target group based filtering for Worker fields"
    • If enabled, Worker type fields value dropdown list will based on the target group settings in role based permission.
    • If not enabled, all users will be available in the dropdown list. 

Resolution

  1. Check on Admin Center > Company System and Logo Settings that the feature "Enable target group based filtering for Worker fields"
    • If checked, Worker type fields value dropdown list will based on the target group settings in role based permission.
    • If not checked, all users will be available in the dropdown list.
  2. Navigate to Permission role > Select the role of the affected user.
  3. Click Permission and scroll down to 'Manage User' > 'Restrict fields of type Worker' 

perm.png

 

Result:

The manager's access is restricted according to their Target population.

result.png

Keywords

Employee Central, auto delegation , permission, Restrict Worker, no data, user search permission, user search, unable to search, user field, worker, field permission, restrict search, target population, worker, HRIS_FINDUSER, manager, name, job relationship, supervisor, employee, Enable target group based filtering for Worker fields , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EC-JRL , Job Relationships , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central 2505

Attachments

NoData.png
NoData.png