SAP Knowledge Base Article - Public

2516834 - SAP SuccessFactors Learning Data Services Extract


Is it your first request for Data Services Extract? Please read this KB article for further information.


  • SAP SuccessFactors Learning
  • Data Services Extract


  1. If this is your first Data Services request, please read the documentation provided on the SAP Help Portal > SAP SuccessFactors Learning Data Services
  2. In order to implement your Data Services Extracts, an SAP Professional Services team engagement is mandatory. Please contact your CSM/CEE or Sales representatives to that effect. Support is not able to set up new data services extract for you.
  3. Scope of support for issues related to existing Data Services Extract (DSE):

Product Support

• Initiate Data Extract for Stage environment as needed.
• Analyze production Data extract issues reported for a specific file and engage LMS Engineering/development with defect found.
• Errors in file or Data Extract is not successful for Production or delivered in normal schedule with Operations.
• Initiate Data Extract for Production only when an issue as per the above two points is found.

Note: if there is no issue with the file (inaccuracies/delivery) but a consumption within your business process, contact Professional Services to request an off-cycle Production DSE.

• Stage implementation issues as validated by Professional Services.

Professional Services

• Errors on the JOB on stage
• Data issue on stage
• Change of setup of Data services (ie, using  a different LMS instance/URL)
• Request for off-cycle Full Production DSE

Note: Check what tables are included in each data service package using KB article 2326249

Once you click on this KB article, the steps are as follows:

  1. Follow the steps to download the latest available version of the dictionary
  2. Download the zip file.
  3. In the zip file open the 'Data Services' Folder
  4. Open the DSPackagedEntities_bXXXX.xlsx Excel file
  5. Click on the sheet of each package to see what tables are included.


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