SAP Knowledge Base Article - Public

2517530 - Error Message "User is Not Valid. Business Role Assignment Can't be Processed"

Symptom

You are trying to assign business role(s) to a specific business user, but system is raising error message "User is not valid. Business role assignment can't be processed."

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Users work center view
    • In SAP Cloud for Customer, this is under the Administrator work center
    • In SAP Business ByDesign, this is under the Application and User Management work center
  2. Search for the respective user
  3. Select it and click Edit, then select Access Rights
  4. In the Edit Access Rights screen, navigate to the Business Role Assignment tab.
  5. Check the box for one or more business roles to assign them.
  6. Click Save.
  7. Error message is raised.

Cause

The user is outside of the validity period.

Either it is no longer valid (current date is past the Valid To date) or it is not yet valid (current date is before the Valid From date).

Resolution

Please correct the user's validity in the Attributes section, by using the Valid To/From fields.

Once the user's validity covers the current date, it will be possible to assign business roles to that user.

Keywords

Business role assignment, Assign Business Roles, User is Not Valid, Business Role Assignment Can't be Processed , KBA , assign business roles , user is not valid , SRD-CC-IAM , Identity & Access Management , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions