SAP Knowledge Base Article - Preview

2517688 - Drop-Downs list-boxes not filled, Desktop Connection for SAP CRM

Symptom

  • DropDown Listboxes are not filled correctly in Outlook or not filled at all
  • Status field is empty when booking new appointment
  • New calendar entry, status field is empty instead of being defaulted with In Progress


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Categories not filled, mapping Outlook Event and Task fields to CRM fields, ProcessTypeID, default=true , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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