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2517770 - Fail over for SMP/RSOE to one Relay Server not working

Symptom

  • 2 Relay Servers(RS) each running on its own Linux server.
  • When one of the Linux machines is shutdown(shutting down the Relay Server)  the Relay Server Outbound Enabler (RSOE)
    is not failing over to the remaining working RS.
  •  The fail over does work properly if the RS/Apache service is manually shutdown. Only when the OS is shut down while the RS is up and running does the problem occur.
  • RSOE Log shows:
    E. 2017-08-23 09:56:29.173-0500 T{000006c8} J{10.152.152.200#SQP.msg#SQP-msg-dz1-nt-snqsmp3#.#up} M{OEE1030: The Outbound Enabler was unable to connect to the Relay Server using 'host=XX.XX.1XX.XXX;port=443;https=1;url_suffix=/srv/iarelayserver/;skip_certificate_name_check=ON;_write_buffer_size=6144;_default_port=2439;' because of [MLC63: Unable to connect a socket. Network Error: No connection could be made because the target machine actively refused it. (winsock error code: 10061).]. Retrying...} D{l:\src\db\relayserver\c\oe_impl.c:2094}


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Environment

  • SAP Outbound Enabler Version 17.0.2.4466.
  • SAP Relay Server Version 17.0.2.4466.
  • Apache Web Server running on Linux.

Product

SAP Mobile Platform 3.0

Keywords

Relay Server RSOE , KBA , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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