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SAP Knowledge Base Article - PreviewSymptom
Business requires the use of Ordinal Prompts to advise the callers of their number in queue
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions ; SAP Customer Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Ordinal prompts, prompts, cardinal, say-as , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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