Symptom
There is a need to access the Administration Console of an Identity Authentication tenant, or application authenticated by the tenant, but the credentials (e-mail and password) are unknown.
An e-mail is sent to the administrator when the tenant is created.
Note: SAP strongly recommends to set at least 2 administrators in case one of them is not available.
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Environment
Identity Authentication
Product
SAP Cloud Identity Services all versions
Keywords
SCI, Cloud Identity, login, logon, authentication, custom tenant, forgot password, admin console, admin dashboard, email, e-mail , KBA , can't login , isn't active , BC-IAM-IDS , Identity Authentication Service , How To
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