SAP Knowledge Base Article - Public

2517922 - Not able to edit fields in CA_WTPA_SalaryAndCompensations panel - Onboarding 1.0

Symptom

Not able to edit information the CA_WTPA_SalaryAndCompensations Panel

Environment

SAP Successfactors Onboarding - 1.0

Reproducing the Issue

While completing the PHV step for a candidate, hiring manager is not able to edit the Over Time Pay Rate Section in CA_WTPA_SalaryAndCompensations Panel or hiring manager is not able to proceed further.

Cause

  • All the details in CA_WTPA_SalaryAndCompensations are auto calculated based in the Employee's rate of Pay field (JobPayRate key), in the SAP Standard settings, this key is collected in the panel SAP_JobDetail;
  • So in the panel CA_WTPA_SalaryAndCompensations is expected that the Hiring Manager is unable to edit these fields;
  • Employee's Rate of Pay should only have value like 18, it should not contain any currency symbol like $18 as shown in the below screen shot. If it has currency symbol then the other values will not be populated and will not be able to complete the PHV step.

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Resolution

  • If you notice any currency symbol other than the value, click in the back button until you got the panel where the JobPayRate field is collected and remove this extra symbol;
  • If that is not possible, please create Support ticket and support team will be able to delete the currency symbol from the backend. 

Keywords

CA_WTPA_SalaryAndCompensations; Not able to edit the Panel; JobPayRate , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding