SAP Knowledge Base Article - Preview

2518120 - Configuring Certified Hard Phone to work with SAP Contact Center


Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.”

  • You are using SAP Contact Center as your CMS and would like an example of how to configure your VOIP Hard Phone to the system
  • The hardware has been certified and listed in the SAP Contact Center Compatibility List found under "Operations" in the SAP Contact Center Help Portal



SAP Contact Center 7.0


SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Hard Phone, setup , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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