Symptom
- Report Admins who have Scheduled Recurring Report Jobs are unable to edit or delete their Report Jobs
- When attempting to modify or delete the job, they receive this error:
- Error
- Please report the following error to your system administrator:
- java.lang.reflect.InvocationTargetException
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Login to LMS Admin as an Admin that has scheduled report jobs
- Navigate to Reports (button on top right)
- Click the "Report Jobs" tab
- Select the recurring report job
- Click Edit or Delete hyperlink
- Note this error is thown (much longer stack, this is a snippet):
- Error
- Please report the following error to your system administrator:
- java.lang.reflect.InvocationTargetException
Cause
This is likely caused by duplicate JOB IDs in the Report Job database table for the Scheduled Job
Resolution
Please open a SuccessFactors Customer Support case for support to follow-up with Database Operations Team to assist
Keywords
SF SuccessFactors LMS Learning Report Admin Schedule Recurring reoccurring job edit modify change delete action administrator refresh , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , LOD-SF-LMS-REP , Reporting Data , Problem
Product
SAP SuccessFactors Learning all versions