SAP Knowledge Base Article - Preview

2518389 - LMS Notifications: From Address specified in Mail settings

Symptom

I have set User Notification Email and Admin Notification Email in Mail Settings Tab of Global Variables. But I see that the emails are not working as expected.
For Example: The registration notification is going for some users with Admin Notification Email Whereas for some it goes from the User Notification Email. Its confusing when we see the Email Summary Audit report.
What to know how the From Email address is picked when email is generated in LMS.


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Environment

Successfactors LMS

Learning Management System

Product

SAP SuccessFactors Learning all versions

Keywords

User Notification Email
Admin Notification Email
From Email Address of the users
Mail Settings , KBA , LOD-SF-LMS-NOT , Notifications , Problem

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