2518467 - Time Off - Workflow not getting triggered

For a specific employee the workflow configuration is not working. When the employee enters an absence which should require for manager approval it is showing the message "No Approval Necessary". The workflow is working fine for the same time type when another employee in the same team adds a time off request.

SAP SuccessFactors Employee Central: Time-Off

1. Login to the instance

2. Proxy as user applying leave

3. Go to People Profile> Time Off

4. Select time type and submit.

5. Manager approval should be required. But the leave gets auto approved.

• Verify the workflow rule logic and the workflow configuration steps.
• If everything is fine, verify approver's status in both Employee Central(Job Information) and in "Employee Export" file (User Data File/ Employee Profile) is active.
• Please note: In case the approver is inactive in UDF, the leaves will get auto-approved even though the "No Approver Behavior" is set as "Stop the workflow", as EmployeeTime objects have "Pending Data" set to "No".

2425147 - Time off workflow is not triggering (Correct way to configure business rule for Time-Off workflow)

workflow not getting triggered for time off , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions