2518537 - Attachments when recording Learning activities which require approval process

Are users able to upload documents when recording an internal or external completion event?

SAP SuccessFactors Learning

Prerequisites:

1. At Learning Administration > System Administration > Configuration > System Configuration > LMS_ADMIN > updatedSupervisorFlow=true
2. To trigger the approval process, is necessary that the setting(s) 'Require approval when users add to learning history' (for internal and/or external events) should be enabled, as per described at the KBA 2423138 - LMS - Enable Enforcing Approval when User Records Learning.

Steps:

1. Log into HCM > navigate to the Learning homepage >
2. Click on the 'Activities' dropdown menu > Add to Learning History >
3. Select the type of item to which is needed to add to history (Item based event or External Event) >
4. Proceed with the steps in order to finish the submission >
5. After submitting the approval request, a message is shown explaining that an "Additional Action Required Before Learning May be Committed" (since at this point, getting the completion event actually recorded depends on the approver now) >
6. At this screen, there is an option to add a 'File Attachment'.

• KBA 2555116 - Error: This file upload will exceed the total space limit. While trying to attach a file to record Learning Event
• KBA 2423138 - LMS - Enable Enforcing Approval when User Records Learning
• KBA 2548385 - Unable to attach document while record learning external events when e-signature is enabled

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