SAP Knowledge Base Article - Public

2518548 - Adding a matrix position throws application error

Symptom

When we add a new record to an existing position with a new matrix position, we get an application error.

Environment

Employee Central: Position Management

Reproducing the Issue

  1. Navigate to Admin Centre -> Manage Data
  2. Search for the position
  3. Observe that the position does not have any matrix position associated
  4. Add a new record
  5. Observe that on this effective date, there is already a matrix position associated
  6. remove the existing matrix position and search and select the new matrix position
  7. Save. This throws an application error.

Cause

There is already a marix position associated, though this matrix position's effective date is later than the original position to which it is associated. This is causing problems during data validations (Save action).

Resolution

  1. Open the position in Manage Data
  2. Take Action -> Make Correction
  3. Scroll to the bottom of the position and Save without making any change.
  4. Now add the new matrix position by adding new record (insert new record).
  5. Search and select the new matrix position.
  6. Save the record.

Keywords

matrix_position effective date_issue null_object_returned , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem

Product

SAP SuccessFactors HCM Core 1705