SAP Knowledge Base Article - Preview

2518955 - Analysis for Office does not show the BW systems or crashes at the BW system selection

Symptom

SAP Logon is configured to read the connections from SAPUILandscape.xml file. One of the following happens:

  1. The connections are available in SAP Logon but for Analysis for Office is blank.
  2. The connections are available in SAP Logon but Analysis for Office crashes on the screen where it should show the available BW systems.
  3. The connections are available in SAP Logon but Analysis for Office is not showing any BW system available in SAPUILandscape.xml file.

The entries below can be seen in AO traces:
-----------------------------------------------
General .NET Exception:
The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Runtime.InteropServices.CustomMarshalers.EnumeratorViewOfEnumVariant.MoveNext()
at com.sap.ip.bi.pioneer.common.connectivity.SAPUILandscape.ComApiUsage.CoSapUiLandscapeServiceComApi.CreateOpenTreeNodes()
at com.sap.ip.bi.pioneer.common.connectivity.SAPUILandscape.ComApiUsage.CoSapUiLandscapeServiceComApi.CreateOpenTreeNodesHierarchical()
at com.sap.ip.bi.pioneer.controls.opendialogs.browsingmodel.CnSapLogonBrowsingModel.GetTopLevelNodes()
at com.sap.ip.bi.pioneer.controls.opendialogs.CnOpenTreeControl.Initialize()
at com.sap.ip.bi.pioneer.controls.opendialogs.CnOpenConnectionsControl.RefreshTree(FilterState iFilterState)
at com.sap.ip.bi.pioneer.controls.opendialogs.CnOpenConnectionsControl.<ControlLoadHandler>b__59_0()
at com.sap.ip.bi.pioneer.controls.utils.UserActionProcessor.DoUserAction(UserActionDelegate iDelegate, CoUseWaitCursorEnum iWaitCursor, ISupportDialogResultSettable iSupportDialogResult)
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Environment

SAP Analysis for Microsoft Office (previously SAP BusinessObjects Analysis, edition for Microsoft Office)

Product

SAP Analysis for Microsoft Office all versions

Keywords

connections, systems, sap logon, entries, entry, bw, system, connection, empty, list, freeze, crash, blank , KBA , BI-RA-AO-XLA , Excel Addin , BC-FES-GUI , SAP GUI for Windows , BW-SYS-GUI , BW Frontend and GUI , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , Problem

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