SAP Knowledge Base Article - Preview

2519134 - Checklist : Message The item category is not permitted for product

Symptom

You're working in a service document, e.g. service request, service order, ChaRM , incident, problem. You update a Checklist and system shows the message

CRM_ORDERADM_I 509 The item category '&1' is not permitted for product '&2'


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP Solution Manager
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP S/4HANA for customer management all versions ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions

Keywords

CRM_ORDERADM_I 509, , KBA , CRM-BTX-SRQ-BF-CKL , Checklist for Services , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BTX-SVO , Service Order , CRM-BTX-SRQ-INC , Incident Management , CRM-BTX-SRQ-PRB , Problem Management , CRM-BTX-SRQ-RFC , Change Management , Problem

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