2519221 - Tile Catalog page on Personalize homepage is not loading tiles - SAP SuccessFactors Platform / BizX

"Loading Tiles" message shows up while navigating into the "Personalize Homepage", and screen is stuck on that loading message. 

• SAP SuccessFactors Platform / BizX
• DOES NOT APPLY TO: SAP ONE Support Launchpad

1. Go to Homepage;
2. Click the drop down on the top right and select "Personalize Homepage";
3. Screen is stuck saying "Loading Tiles":

This behavior happens when there is no tiles set as "Removable by User" within the Manage Homepage feature.

To setup a tile as "Removable by User" you need to:

1. Go to "Manage Home Page";
2. Change at least one tile to "Yes" on the "Removable by User" column:

3. Save changes;
4. Tiles will now appear under "Personalize Home Page".

Homepage, Personalise homepage, Loading tiles, Manage homepage, removable by user, tile catalog, no tiles loading , KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Problem