SAP Knowledge Base Article - Public

2519257 - Is it possible to have access to your SAP Jam database

Symptom

As SAP Jam is a cloud based product customers do not have direct access to their database.

Can I request access to my companies SAP Jam instance database?

Environment

SAP Jam

Cause

For various reasons you may wish to have access to your SAP Jam database (for example, export records for analyses/reporting).

Resolution

  • It is not permissible to access your database. SAP Jam uses a multi-tenant architecture, which means all customers share a common database within a given data center.
  • SAP therefore can't allow customers access at the database level.

It is possible to create multiple reports via the use of the reporting API.

Please see https://help.sap.com/viewer/p/SAP_JAM_COLLABORATION which contains a link to:

  • The 'SAP Jam OData API Documentation', an interactive API reference for testing the SAP Jam API
  • The SAP Jam Collaboration Developer Guide

Keywords

DB, db, "db access" , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-REP , Reports , How To

Product

SAP Jam Collaboration all versions