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2519554 - RFC of "SUBST_HANDLE_UVERS" failed in SUM phase PREP_PARSETUP/UVERS_INIT

Symptom

You are performing an upgrade using the Software Update Manager (SUM) when you face this error in the phase PREP_PARSETUP/UVERS_INIT

SAPupConsole.log:
Severe error(s) occurred in phase PREP_PARSETUP/UVERS_INIT!
Last error code set: RFC system <SID> nr XX function 'SUBST_HANDLE_UVERS' RFC failed with code 5 key 
ENTRY_ALREADY_EXISTS: Number:000

UVERSINI.LOG:
1EETQ235 Call of function module "SUBST_HANDLE_UVERS" by RFC failed (error-status "5")
2EETQ360 RFC of "SUBST_HANDLE_UVERS" failed:
2EETQ361 code/exception  : 5
2EETQ362 key             : ENTRY_ALREADY_EXISTS
2EETQ399  Number:000
4ETQ010 Date & Time: 20170808215530  
1EETQ399 Last error code set is: RFC system <SID> nr XX function 'SUBST_HANDLE_UVERS'
1EETQ399XRFC failed with code 5 key ENTRY_ALREADY_EXISTS:
1EETQ399X Number:000
1EETQ204 Upgrade phase "UVERS_INIT" aborted with severe errors ("20170808215530")


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Product

SAP Solution Manager 7.1

Keywords

UVERS , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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