Symptom
"An error occured. Please try again later." error message is shown when submitting leave of absence request.
Environment
- SAP SuccessFactors Employee Central Time Off
- Time Off
Reproducing the Issue
- Navigate to the Time Off section in People.
- Click the link to access the relevant page.
- Select the time type and choose the dates for the absence(s).
- Click Submit. The system displays an error message.
Cause
Employee Status picklist is not maintained properly.
Resolution
Maintain correct external codes for the employee.
- Go to Admin Center > Picklist Center.
- Search for employee-status and click on Make Correction.
- In External Code and Non Unique External Code, maintain the values as follows and save it.
See Also
Keywords
error message, leave request, absence submission, picklist error, employee status, external code, time off issue, leave of absence error, picklist center, MDF picklist, legacy picklist, time records, absence dates, system error, admin center, correction , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public